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Veeam Data Platform Basic Support 1-Year 12x5 Renewal

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Veeam Data Platform Basic Support renewal for 1 year, providing 12x5x2 technical support coverage. This SKU is focused on maintaining support continuity for an existing Veeam environment and is relevant to organizations that require structured technical assistance during business-hours operating windows.

OVERVIEW

  • Veeam Data Platform Basic Support V-DPPVUL-0I-P0ARE-00 is a 1-year support renewal designed to maintain technical assistance for an existing Veeam Data Platform environment. The defining service level is 12x5x2 support, providing a structured support window of 12 hours per day, 5 days per week, with a 2-hour response target for applicable support cases. Its primary distinction is that this is a support renewal rather than a new software entitlement, making it relevant when the underlying Veeam licensing is already in place. For organizations managing backup, recovery, virtualization, and data protection infrastructure, the SKU provides a focused way to preserve support coverage without unnecessarily changing the existing deployment or licensing arrangement.

USE CASES

  • Renewing technical support for an existing Veeam Data Platform deployment
  • Maintaining support coverage after an existing support term expires
  • Annual Veeam support contract renewal
  • Supporting production backup infrastructure during standard business operations
  • Maintaining technical assistance for virtualization data protection environments
  • Continuing support coverage during infrastructure modernization
  • Supporting established backup and recovery operations
  • Maintaining vendor support during data protection platform lifecycle management
  • Budgeting annual Veeam support as a recurring IT operational expense
  • Extending support coverage without purchasing a new software entitlement

KEY FEATURES

  • Veeam Data Platform Basic Support
  • 1-year support renewal
  • 12x5 support coverage
  • 2-hour response target for applicable support cases
  • Technical support service
  • Renewal-focused licensing configuration
  • Designed for existing Veeam environments
  • Maintains continuity of support entitlement
  • Separate from new software acquisition
  • Suitable for established data protection deployments
  • Supports ongoing Veeam platform lifecycle management
  • Applicable to enterprise backup environments
  • Useful for planned annual support procurement
  • Helps maintain access to technical assistance
  • Provides a defined support renewal period

TECHNICAL SPECIFICATIONS

  • Brand: Veeam
  • Product Family: Veeam Data Platform
  • Product Name: Basic Support Renewal
  • Part Number: V-DPPVUL-0I-P0ARE-00
  • Product Type: Support Renewal
  • Support Level: Basic Support
  • Support Term: 1 Year
  • Support Coverage: 12x5
  • Response Target: 2 Hours
  • Service Type: Technical Support
  • Renewal Type: Annual Renewal

WHY CHOOSE THIS PRODUCT?

  • This SKU is appropriate for organizations that already operate a Veeam Data Platform environment and need to continue technical support coverage for another year. Its key distinction is the 12x5x2 service structure, making it different from support options with broader coverage or different response commitments. Because it is a support renewal rather than a new software license, it is primarily a lifecycle and operational continuity purchase. For procurement teams, this makes the SKU straightforward to budget and renew alongside existing Veeam infrastructure. It can help organizations retain access to technical assistance while avoiding unnecessary changes to their established backup and recovery environment.

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