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Home Electronics Services & Supports Microsoft Surface Pro 10/11 EHS+ 4-Year Warranty NRQ-00143

Microsoft Surface Pro 10/11 EHS+ 4-Year Warranty NRQ-00143

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Microsoft EHS+ NRQ-00143 extends an eligible Surface Pro 10/11 device from its original 1-year coverage to 4 years. It adds extended hardware protection, Advanced Exchange, next-business-day replacement and drive retention for business continuity.

OVERVIEW

  • NRQ-00143 is a Microsoft Extended Hardware Service Plus (EHS+) warranty upgrade for eligible Surface Pro 10/11 deployments. It extends the device coverage lifecycle to 4 years while adding business-oriented service capabilities beyond standard hardware warranty coverage. The plan is suited to IT departments, enterprises, education and managed device fleets requiring controlled support costs, faster replacement handling and improved hardware-service continuity.

USE CASES

  • Extend Surface Pro lifecycle for corporate users
  • Standardize four-year warranty coverage across fleets
  • Support managed Surface Pro enterprise deployments
  • Reduce downtime from eligible hardware failures
  • Plan predictable IT device support expenditure
  • Protect Surface devices used by mobile employees
  • Support education and institutional Surface deployments
  • Maintain service continuity for executive devices
  • Simplify warranty administration for IT departments
  • Support longer refresh cycles across Surface fleets
  • Improve replacement planning for distributed users
  • Retain eligible drives during hardware service

KEY FEATURES

  • 4-year coverage extends Surface device lifecycle protection
  • EHS+ covers eligible mechanical hardware breakdowns
  • Advanced Exchange helps reduce device downtime
  • Next-business-day replacement accelerates service recovery
  • Drive retention supports controlled SSD data handling
  • Coverage duration begins from original device purchase
  • Pre-paid shipping simplifies eligible service logistics
  • Hardware and software telephone support is included
  • Designed for eligible commercial Surface deployments
  • Supports predictable warranty planning for IT teams
  • Helps reduce unplanned hardware service expenditure
  • Suitable for managed Surface Pro device fleets
  • Must be purchased within 45 days of device purchase
  • Service remains subject to Microsoft plan terms
  • Not an accidental-damage protection plan

TECHNICAL SPECIFICATIONS

  • Brand: Microsoft
  • Service Plan: Extended Hardware Service Plus (EHS+)
  • Part Number: NRQ-00143
  • Service Type: Warranty / Protection Plan Upgrade
  • Coverage Upgrade: 1 Year to 4 Years
  • Total Coverage Term: 4 Years
  • Compatible Product Family: Surface Pro
  • Compatible Models: Surface Pro 10 / Surface Pro 11
  • Hardware Breakdown Coverage: Yes
  • Advanced Exchange: Yes
  • Next-Business-Day Replacement: Yes
  • Drive Retention: Yes
  • Accidental Damage Protection: No
  • Battery Wear Coverage: No
  • Telephone Support: Hardware and Software
  • Shipping Support: Prepaid Shipping
  • Purchase Eligibility: Within 45 Days of Original Device Purchase
  • Coverage Start: Original Device Purchase Date
  • Deployment Type: Business / Commercial Device Support
  • Target Users: Enterprise IT / Commercial Surface Fleets
  • Service Benefit: Extended Hardware Lifecycle Protection
  • Replacement Model: Advanced Exchange
  • Warranty Purpose: Extend Standard Device Coverage
  • Procurement Type: Surface Protection Plan
  • Regional Availability: Subject to Microsoft Terms and Region
  • Device Eligibility: Eligible Surface Pro Devices Only
  • Service Conditions: Subject to Microsoft Protection Plan Terms
  • Data Handling Benefit: Drive Retention During Eligible Service
  • Compatibility Note: Verify Surface Pro 10/11 device eligibility before purchase

WHY CHOOSE THIS PRODUCT?

  • Protects longer device lifecycles — Extends eligible Surface Pro coverage to four years, supporting longer corporate refresh cycles.
  • Reduces replacement downtime — Advanced Exchange and next-business-day replacement can shorten the operational impact of hardware failures.
  • Supports enterprise IT planning — A defined protection term helps IT teams forecast service requirements and lifecycle expenditure.
  • Adds drive-retention capability — Supports organizational data-handling policies by allowing eligible SSD retention during service.
  • Simplifies service logistics — Microsoft includes prepaid shipping for Protection Plans.
  • Suitable for managed device fleets — Useful for organizations standardizing Surface Pro support across multiple users.
  • Extends beyond standard warranty coverage — Provides additional service coverage after the device's original hardware warranty period.

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