Microsoft Surface Pro 10/11 EHS+ 4-Year Warranty NRQ-00143

• Extend Surface Pro lifecycle for corporate users
• Standardize four-year warranty coverage across fleets
• Support managed Surface Pro enterprise deployments
• Reduce downtime from eligible hardware failures
• Plan predictable IT device support expenditure
• Protect Surface devices used by mobile employees
• Support education and institutional Surface deployments
• Maintain service continuity for executive devices
• Simplify warranty administration for IT departments
• Support longer refresh cycles across Surface fleets
• Improve replacement planning for distributed users
• Retain eligible drives during hardware service

• 4-year coverage extends Surface device lifecycle protection
• EHS+ covers eligible mechanical hardware breakdowns
• Advanced Exchange helps reduce device downtime
• Next-business-day replacement accelerates service recovery
• Drive retention supports controlled SSD data handling
• Coverage duration begins from original device purchase
• Pre-paid shipping simplifies eligible service logistics
• Hardware and software telephone support is included
• Designed for eligible commercial Surface deployments
• Supports predictable warranty planning for IT teams
• Helps reduce unplanned hardware service expenditure
• Suitable for managed Surface Pro device fleets
• Must be purchased within 45 days of device purchase
• Service remains subject to Microsoft plan terms
• Not an accidental-damage protection plan

• Brand: Microsoft
• Service Plan: Extended Hardware Service Plus (EHS+)
• Part Number: NRQ-00143
• Service Type: Warranty / Protection Plan Upgrade
• Coverage Upgrade: 1 Year to 4 Years
• Total Coverage Term: 4 Years
• Compatible Product Family: Surface Pro
• Compatible Models: Surface Pro 10 / Surface Pro 11
• Hardware Breakdown Coverage: Yes
• Advanced Exchange: Yes
• Next-Business-Day Replacement: Yes
• Drive Retention: Yes
• Accidental Damage Protection: No
• Battery Wear Coverage: No
• Telephone Support: Hardware and Software
• Shipping Support: Prepaid Shipping
• Purchase Eligibility: Within 45 Days of Original Device Purchase
• Coverage Start: Original Device Purchase Date
• Deployment Type: Business / Commercial Device Support
• Target Users: Enterprise IT / Commercial Surface Fleets
• Service Benefit: Extended Hardware Lifecycle Protection
• Replacement Model: Advanced Exchange
• Warranty Purpose: Extend Standard Device Coverage
• Procurement Type: Surface Protection Plan
• Regional Availability: Subject to Microsoft Terms and Region
• Device Eligibility: Eligible Surface Pro Devices Only
• Service Conditions: Subject to Microsoft Protection Plan Terms
• Data Handling Benefit: Drive Retention During Eligible Service
• Compatibility Note: Verify Surface Pro 10/11 device eligibility before purchase

WHY CHOOSE THIS PRODUCT?

• Protects longer device lifecycles — Extends eligible Surface Pro coverage to four years, supporting longer corporate refresh cycles.
• Reduces replacement downtime — Advanced Exchange and next-business-day replacement can shorten the operational impact of hardware failures.
• Supports enterprise IT planning — A defined protection term helps IT teams forecast service requirements and lifecycle expenditure.
• Adds drive-retention capability — Supports organizational data-handling policies by allowing eligible SSD retention during service.
• Simplifies service logistics — Microsoft includes prepaid shipping for Protection Plans.
• Suitable for managed device fleets — Useful for organizations standardizing Surface Pro support across multiple users.
• Extends beyond standard warranty coverage — Provides additional service coverage after the device's original hardware warranty period.