Microsoft Surface Laptop EHS+ 4-Year Warranty NRQ-00160

• Extend Surface Laptop coverage across enterprise fleets
• Protect laptops assigned to mobile business users
• Support longer corporate device refresh cycles
• Standardize warranty terms across managed endpoints
• Reduce unexpected hardware service expenditure
• Improve continuity for business-critical laptop users
• Support IT asset lifecycle and warranty planning
• Retain drives during eligible Microsoft service events
• Simplify procurement of extended Surface protection
• Align hardware support with multi-year deployments
• Support distributed workforce laptop deployments
• Strengthen post-purchase Surface fleet management

• 4-year protection Extends planned hardware support coverage
• Mechanical breakdown cover Reduces repair-cost exposure
• Advanced Exchange Helps accelerate device replacement
• Next Business Day replacement Supports fleet continuity
• Drive Retention Helps retain SSD during eligible service
• Business-focused plan Fits managed Surface Laptop fleets
• Extended lifecycle support Simplifies refresh planning
• Predictable service term Supports IT budget forecasting
• Microsoft protection plan Uses manufacturer-backed coverage
• Service continuity Helps reduce prolonged device downtime
• Fleet procurement fit Standardizes support across devices
• Terms-based coverage Defines eligible service boundaries

• Brand: Microsoft
• Product Family: Surface
• Product Line: Surface Laptop
• Part Number: NRQ-00160
• Service Plan: Extended Hardware Service Plus
• Service Plan Type: EHS+
• Coverage Term: 4 Years
• Coverage Category: Extended Hardware Protection
• Coverage Scope: Eligible hardware mechanical breakdown
• Exchange Service: Advanced Exchange Service
• Replacement Service: Next Business Day
• Drive Retention: Included with EHS+
• Accidental Damage Protection: Not included
• Battery Wear Coverage: Not included
• Intended Market: Commercial / Business
• Deployment Type: Enterprise Device Fleet
• Supported Device: Eligible Surface Laptop models
• Compatibility: Device SKU and region verification required
• Purchase Window: Within 45 days of original device purchase
• Service Provider: Microsoft
• Warranty Position: Extended protection beyond standard coverage
• Service Availability: Subject to Microsoft regional eligibility
• Claim Eligibility: Subject to Microsoft Protection Plan terms
• Mechanical Breakdown: Covered subject to applicable exclusions
• Data Drive Handling: Drive Retention available for eligible service
• Fleet Benefit: Supports standardized multi-year device coverage
• Procurement Use: Enterprise IT asset lifecycle protection
• Model Identification: NRQ-00160
• Plan Comparison: EHS+ adds exchange, NBD service and drive retention versus standard EHS
• Accidental Damage Alternative: Microsoft Complete for Business provides separate ADP benefits
• Technical Support: Available under applicable Microsoft service terms

WHY CHOOSE THIS PRODUCT?

• Longer asset protection — Extends the support horizon for eligible Surface Laptop assets and helps align warranty coverage with enterprise refresh cycles.
• Reduced hardware-service uncertainty — Mechanical-breakdown coverage can help organizations avoid unexpected repair expenditure during the covered term.
• Faster replacement workflow — Advanced Exchange and Next Business Day benefits are designed to reduce disruption when an eligible device requires service.
• Drive Retention capability — Helps organizations retain the device drive during eligible service scenarios, supporting internal data-handling requirements.
• Fleet-friendly procurement — A defined protection term makes it easier for IT teams to standardize support coverage across eligible Surface Laptop deployments.
• Lifecycle cost planning — A longer protection period can help procurement teams model support expenditure alongside device depreciation and refresh planning.
• Manufacturer-backed protection — The plan is part of Microsoft's Surface Protection Plan portfolio rather than a generic third-party warranty.