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Home Electronics Services & Supports Microsoft Surface Laptop 6/7/8 4-Year Warranty ZWM-00035

Microsoft Surface Laptop 6/7/8 4-Year Warranty ZWM-00035

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ZWM-00035 extends eligible Surface Laptop 6/7/8 coverage from the standard 1-year warranty to 4 years with Microsoft Complete for Business Plus, helping organisations control lifecycle risk, repair exposure and device support costs.

OVERVIEW

  • ZWM-00035 is a Microsoft Complete for Business Plus protection plan for eligible Surface Laptop 6/7/8 devices, designed for business IT teams managing multi-year laptop fleets. The 4-year coverage adds mechanical breakdown, battery wear and accidental-damage protection while supporting faster replacement workflows, helping reduce unplanned support exposure and extend device lifecycle value. 

USE CASES

  • Protect Surface Laptop fleets across four-year refresh cycles
  • Reduce repair-cost uncertainty for corporate laptop deployments
  • Cover accidental handling damage in mobile workforces
  • Support hybrid employees using Surface Laptop devices
  • Extend protection for executive and specialist user laptops
  • Improve warranty planning across managed endpoint estates
  • Protect laptops assigned to field and travelling employees
  • Support predictable IT budgets for multi-year deployments
  • Reduce disruption from covered hardware failures
  • Standardise protection across Surface Laptop 6/7/8 fleets 

KEY FEATURES

  • 4-year coverage extends Surface Laptop lifecycle protection
  • Complete Plus adds accidental damage coverage for users
  • Battery wear coverage supports longer fleet deployment
  • Mechanical breakdown coverage reduces repair-cost exposure
  • Advanced Exchange helps accelerate device replacement
  • Next Business Day service supports faster issue resolution
  • Drive Retention protects eligible removable SSD data
  • Prepaid return shipping simplifies service logistics
  • Technical support assists business device administrators
  • Zero deductible helps make claim costs more predictable
  • Designed for eligible commercial Surface Laptop devices
  • Supports structured multi-year IT asset planning
  • Helps reduce unexpected device lifecycle expenditure
  • Suitable for managed enterprise Surface Laptop fleets

TECHNICAL SPECIFICATIONS

  • Brand: Microsoft
  • Product Family: Microsoft Protection Plans
  • Protection Plan: Complete for Business Plus
  • Part Number: ZWM-00035
  • Product Type: Extended Warranty & Protection Plan
  • Coverage Term: 4 Years
  • Original Warranty: 1 Year
  • Warranty Upgrade: 1 Year to 4 Years
  • Compatible Models: Surface Laptop 6, Surface Laptop 7, Surface Laptop 8
  • Device Category: Business Laptop
  • Coverage Type: Hardware & Accidental Damage Protection
  • Mechanical Breakdown: Covered
  • Battery Wear: Covered
  • Accidental Damage: Covered
  • Accidental Damage Type: Damage From Handling
  • Advanced Exchange: Included
  • Next Business Day Service: Included, where available
  • Drive Retention: Included for eligible devices
  • Return Shipping: Prepaid
  • Technical Support: Included
  • Deductible: $0, subject to applicable terms
  • Purchase Eligibility: Within 45 Days of Device Purchase
  • Device Requirement: Eligible Surface Device
  • Target Market: Business & Commercial Users
  • Deployment Type: Enterprise Endpoint Fleet
  • Service Availability: Subject to Region and Plan Terms
  • Coverage Administration: Microsoft Protection Plan Terms
  • Compatibility: Eligible Surface Laptop 6/7/8 Devices
  • SKU Category: Surface Laptop Protection
  • Procurement Type: Warranty Upgrade
  • Lifecycle Position: 4-Year Device Protection
  • Primary Benefit: Extended Hardware & Damage Protection

WHY CHOOSE THIS PRODUCT?

  • Longer asset protection: Extends eligible Surface Laptop coverage to four years, supporting planned corporate refresh cycles.
  • Broader risk coverage: Combines mechanical breakdown, battery wear and accidental-damage protection in one business-focused plan.
  • Reduced service disruption: Advanced Exchange and Next Business Day service can help shorten device-replacement downtime where available.
  • Predictable procurement: Zero deductible and prepaid return shipping can simplify service-cost planning.
  • Data-handling option: Drive Retention is available for eligible Surface devices with removable drives, helping organisations retain the SSD during covered service.
  • Fleet-friendly lifecycle planning: Four-year protection aligns with longer enterprise endpoint deployment cycles.
  • Microsoft ecosystem fit: Designed specifically for eligible commercial Surface devices and their support lifecycle. 

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