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Home Electronics Services & Supports Microsoft NRI-00160 Surface Laptop EHS Plus 3-Year Warranty

Microsoft NRI-00160 Surface Laptop EHS Plus 3-Year Warranty

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Microsoft NRI-00160 extends eligible Surface Laptop 6/7/8 coverage from the original 1-year warranty to 3 years through Extended Hardware Service Plus. It supports enterprise device continuity with mechanical breakdown coverage, Advanced Exchange and drive retention.

OVERVIEW

  • NRI-00160 is designed for organizations standardizing Surface Laptop 6/7/8 fleets that need longer hardware-service coverage without replacing productive devices prematurely. The EHS+ tier adds operational continuity features beyond standard hardware coverage, including Advanced Exchange and drive retention. It belongs to Microsoft's Extended Hardware Service Plus protection family. Microsoft states that plan availability and service terms vary by market.

USE CASES

  • Extend Surface Laptop fleets beyond the standard warranty period
  • Protect employee laptops across multi-year deployment cycles
  • Support enterprise Surface refresh and lifecycle programs
  • Reduce disruption from covered hardware breakdowns
  • Maintain faster replacement workflows for business users
  • Support controlled handling of retained device drives
  • Standardize warranty coverage across corporate laptop fleets
  • Improve service planning for distributed workforce devices
  • Align hardware protection with three-year IT asset plans
  • Support procurement of extended Microsoft Surface coverage
  • Reduce unexpected service exposure after year-one coverage
  • Manage Surface Laptop protection across larger deployments

KEY FEATURES

  • Extends eligible Surface Laptop coverage to three years
  • EHS+ protects against covered mechanical breakdowns
  • Advanced Exchange helps reduce device service downtime
  • Next Business Day replacement supports faster recovery
  • Drive retention helps protect organizational data control
  • Designed for commercial Surface device deployments
  • Extends protection beyond the standard hardware warranty
  • Supports predictable lifecycle planning for IT teams
  • Reduces unexpected hardware-service exposure over time
  • Helps standardize protection across Surface Laptop fleets
  • Supports enterprise-focused device continuity planning
  • Requires purchase within 45 days of device purchase
  • Coverage follows applicable Microsoft plan terms
  • Service availability varies by country and market
  • Identified by Microsoft protection-plan SKU NRI-00160

TECHNICAL SPECIFICATIONS

  • Brand: Microsoft
  • Product Series: Surface Laptop
  • Product Type: Extended Hardware Service Plus
  • Service Plan: EHS Plus
  • Part Number: NRI-00160
  • Warranty Term: 3 Years
  • Original Device Warranty: 1 Year
  • Warranty Upgrade: 1 Year to 3 Years
  • Compatible Models: Surface Laptop 6 / Surface Laptop 7 / Surface Laptop 8
  • Service Coverage: Extended Hardware Service
  • Mechanical Breakdown: Covered under applicable EHS+ terms
  • Advanced Exchange: Included
  • Next Business Day Replacement: Included where applicable
  • Drive Retention: Included under applicable EHS+ terms
  • Accidental Damage: Not included as standard EHS+ coverage
  • Purchase Eligibility: Within 45 days of original device purchase
  • Deployment Type: Business and commercial Surface devices
  • Target Users: Enterprise IT / SMB / Managed Device Fleets
  • Device Lifecycle: Supports multi-year Surface Laptop deployment
  • Service Delivery: Microsoft / Authorized Service Channel
  • Regional Availability: Subject to market-specific Microsoft terms
  • Coverage Eligibility: Subject to eligible device and plan conditions
  • Warranty Extension: Extends standard 1-year coverage to 3 years
  • Data Handling: Drive retention supports organizational data-control requirements
  • Model Identification: NRI-00160
  • Compatibility Note: For eligible Surface Laptop 6/7/8 devices
  • Model Comparison: 3-year EHS Plus plan; other durations use different SKUs

WHY CHOOSE THIS PRODUCT?

  • Extends fleet protection: Move from 1-year coverage to a 3-year service horizon, helping IT teams align protection with longer device deployment cycles.
  • Reduces operational disruption: Advanced Exchange and Next Business Day replacement capabilities can shorten the period a user is without a working device.
  • Improves data-control planning: Drive retention is an EHS+ capability, making the plan relevant where organizations have internal requirements around storage media handling.
  • Supports predictable IT budgeting: An extended protection term can reduce dependence on unplanned out-of-warranty service expenditure during the covered period.
  • Fits enterprise Surface fleets: The plan is intended for commercial Surface protection and can support standardized lifecycle policies across managed devices.
  • Preserves device investment: Extending service coverage can help organizations continue using deployed Surface hardware rather than replacing devices solely because standard coverage has expired.
  • Procurement-friendly SKU: NRI-00160 provides a distinct protection-plan identifier for purchasing, asset records and lifecycle management.

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