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Home Electronics Services & Supports Microsoft Complete Plus 3-Year Warranty Surface Pro ZWL-00026

Microsoft Complete Plus 3-Year Warranty Surface Pro ZWL-00026

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Extend eligible Surface Pro 10, Surface Pro 11 or Surface Pro 12 devices from 1-year coverage to a 3-year Microsoft Complete Plus plan. Designed for business fleets requiring broader protection, accidental-damage coverage, battery-wear protection and streamlined device replacement.

OVERVIEW

  • ZWL-00026 is a Microsoft Complete Plus protection plan for eligible Surface Pro 10, Surface Pro 11 and Surface Pro 12 deployments, extending the supplied 1-year device coverage to 3 years. It targets business IT teams managing mobile endpoints where accidental damage, battery wear and replacement turnaround can affect productivity. Complete Plus sits above Microsoft's standard hardware warranty and provides broader lifecycle protection, including Advanced Exchange and next-business-day shipping benefits. 

USE CASES

  • Protect Surface Pro fleets used by mobile enterprise teams
  • Extend lifecycle coverage for corporate Surface Pro devices
  • Reduce repair-cost exposure across distributed device fleets
  • Protect field staff devices against accidental handling damage
  • Support faster replacement workflows for covered hardware
  • Improve endpoint protection planning for IT procurement teams
  • Cover eligible battery wear during longer device lifecycles
  • Standardize protection across Surface Pro business deployments
  • Reduce productivity disruption from covered hardware failures
  • Support predictable TCO planning for Surface Pro refresh cycles
  • Protect executive and frontline Surface Pro endpoints
  • Add service coverage to newly purchased Surface Pro devices 

KEY FEATURES

  • Extends eligible Surface Pro coverage from 1 to 3 years
  • Covers mechanical breakdowns throughout the protection term
  • Includes accidental damage from handling for business users
  • Provides coverage for eligible battery wear during ownership
  • Advanced Exchange helps accelerate replacement of covered devices
  • Next-business-day shipping supports faster service logistics
  • Drive Retention supports controlled handling of covered storage
  • Helps reduce unexpected endpoint repair and replacement costs
  • Supports predictable protection planning for Surface deployments
  • Designed for commercial Surface device environments
  • Helps IT teams standardize protection across mobile endpoints
  • Protection plan must be purchased within 45 days
  • Supports longer lifecycle planning for eligible Surface devices
  • Helps limit productivity disruption after covered hardware issues
  • Complements Microsoft's Surface for Business support ecosystem 

TECHNICAL SPECIFICATIONS

  • Brand: Microsoft
  • Product Name: Microsoft Complete Plus
  • Part Number: ZWL-00026
  • Product Type: Protection Plan
  • Service Type: Extended Warranty & Protection
  • Coverage Term: 3 Years
  • Original Warranty: 1 Year
  • Warranty Upgrade: 1 Year to 3 Years
  • Product Family: Surface Pro
  • Compatible Models: Surface Pro 10 / 11 / 12
  • Coverage Level: Complete Plus
  • Mechanical Breakdown: Included
  • Accidental Damage: Included
  • Battery Wear Coverage: Included
  • Advanced Exchange: Included
  • Next-Business-Day Shipping: Included
  • Drive Retention: Included where applicable
  • Purchase Window: Within 45 days of device purchase
  • Target Segment: Business & Commercial
  • Deployment Type: Enterprise Endpoint Protection
  • Service Provider: Microsoft
  • Procurement Type: Warranty/Protection Plan Upgrade
  • Compatibility: Eligible Surface Pro 10/11/12 devices
  • Coverage Purpose: Extended device lifecycle protection
  • Primary Benefit: Reduced unexpected repair and replacement exposure

WHY CHOOSE THIS PRODUCT?

  • 3-year lifecycle protection: Extends the protection horizon beyond the original 1-year coverage, helping organizations plan endpoint ownership costs more predictably.
  • Broader incident coverage: Complete Plus combines mechanical breakdown, accidental damage and eligible battery-wear protection rather than relying only on standard hardware coverage.
  • Reduced replacement delays: Advanced Exchange and next-business-day shipping can help IT teams restore affected users faster.
  • Better fleet cost control: Broader coverage can reduce exposure to unplanned repair and replacement expenses.
  • Business-oriented service model: Designed for commercial Surface deployments and organizational IT management.
  • Procurement clarity: The 3-year term gives IT and purchasing teams a defined protection period for asset planning.
  • Surface Pro compatibility: Intended for eligible Surface Pro 10, 11 and 12 deployments under the supplied SKU.

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