Lenovo 5WS0K27100 2Y Onsite Warranty Upgrade for ThinkPad

• Extend warranty protection across deployed Lenovo business laptops
• Standardize two-year onsite support for notebook fleets
• Support distributed office users with onsite hardware service
• Reduce downtime from qualifying business notebook failures
• Align warranty coverage with longer enterprise device lifecycles
• Simplify support planning for ThinkPad fleet deployments
• Extend service protection for eligible ThinkBook deployments
• Reduce internal IT workload for covered hardware incidents
• Improve procurement consistency across recurring notebook refreshes
• Maintain predictable support coverage after the first warranty year

• Extends eligible Lenovo onsite coverage to two years
• Upgrades existing one-year onsite service entitlement
• Provides onsite repair support for eligible Lenovo systems
• Includes parts coverage under the service agreement
• Includes labor coverage for qualifying onsite repairs
• Supports predictable IT service budgeting across deployments
• Helps reduce device downtime and workplace disruption
• Designed for supported ThinkPad and ThinkBook systems
• Published service response is next business day
• Lenovo-trained service resources support covered repairs
• Useful for business notebook lifecycle management
• Helps reduce internal IT effort for hardware incidents
• Supports consistent warranty coverage across user fleets
• Aligns service duration with longer device deployment cycles
• Provides a structured support upgrade for eligible systems

• Brand: Lenovo
• Manufacturer Part Number: 5WS0K27100
• Product Type: Warranty Upgrade
• Service Type: Onsite Support
• Service Level: 1Y Onsite to 2Y Onsite
• Base Warranty: 1-Year Onsite
• Extended Warranty: 2-Year Onsite
• Total Coverage: 2 Years
• Service Location: Customer Site / Onsite
• Response Level: Next Business Day (NBD)
• Repair Service: Onsite Hardware Repair
• Parts Coverage: Included for Covered Repairs
• Labor Coverage: Included
• Service Delivery: Lenovo Authorized Service
• Coverage Purpose: Hardware Support Extension
• Deployment Type: Business / Enterprise Client Devices
• Supported Family: Selected Lenovo ThinkPad / ThinkBook Systems
• Hardware Included: No
• Physical Product: No; Service Entitlement
• Installation Required: No
• Compatibility: Eligible Lenovo systems with qualifying warranty
• Warranty Upgrade: 1-Year Onsite  2-Year Onsite
• Service Coverage: Subject to Lenovo Terms and Eligibility
• Procurement Use: Enterprise Warranty Lifecycle Extension
• Primary Benefit: Reduced Hardware Downtime
• Support Objective: Predictable IT Service Coverage
• Lifecycle Benefit: Extends Support Beyond Base Warranty
• Commercial Category: Lenovo Warranty & Support Services

WHY CHOOSE THIS PRODUCT?

• Extend operational coverage Moves eligible systems from 1-year to 2-year onsite support, helping organizations keep business notebooks covered for a longer deployment period.
• Reduce hardware-service disruption Onsite service can reduce the operational burden associated with sending business systems away for qualifying repairs.
• Control support expenditure A defined service term makes hardware-support planning easier for procurement and IT asset-management teams.
• Parts and labor coverage The service includes parts and labor for covered repairs, reducing uncertainty around qualifying hardware-service events.
• Support distributed workforces Onsite servicing is valuable for organizations managing business laptops across offices and user locations.
• Improve lifecycle planning Extending service coverage can align support duration more closely with enterprise device refresh schedules.
• Use Lenovo service infrastructure The service is designed around Lenovo-supported repair processes and qualifying Lenovo equipment.