Jabra Engage 65 SE Convertible DECT Wireless Headset for Business

• Contact center agents requiring flexible wireless headset wearing options
• Customer service teams handling desk phone and softphone calls
• IT help desks supporting users who move between work areas
• Reception and front office teams requiring hands-free communication
• Sales teams using enterprise desk phones and PC softphones
• BPO operations with distributed customer support workstations
• Enterprise telephony environments requiring DECT mobility
• Service desks where a lightweight convertible headset is preferred
• Headset refresh programs standardizing on the Engage 65 SE platform
• Office modernization projects replacing fixed wired headsets

• DECT wireless technology for professional business communications
• Wireless operating range up to 100m or 330ft
• Up to 13 hours of talk time with busylight off
• Lightweight 21g convertible headset design
• Desk phone and softphone PC connectivity
• USB-C charging
• RJ-9 handset connection
• RJ-9 desk phone audio connection
• RJ-45 AUX interface
• Advanced noise-cancelling microphone technology
• 40Hz to 16kHz speaker frequency range
• 100Hz to 10kHz microphone bandwidth
• Integrated busylight for call status awareness
• Rechargeable lithium-ion battery
• Jabra SafeTone 2.0 and PeakStop hearing protection
• Jabra Direct, Jabra SDK and Jabra Xpress software support
• DECT Security Level C security architecture
• FIPS-approved algorithms for key generation, encryption and authentication
• Fast charging with 40 percent charge after 30 minutes
• 2-year limited warranty (jabra.com)

• Brand: Jabra
• Product Family: Engage 65 SE
• Part Number: 9655-553-117
• Product Description: Jabra Engage 65 SE Convertible
• Headset Type: Convertible
• Wireless Technology: DECT
• Operating Range: Up to 100m / 330ft
• Connectivity: Desk phone and softphone PC
• Connections: USB-C, RJ-9 for handset, RJ-9 for desk phone audio, RJ-45 for AUX
• Headset Weight: 21g / 0.74oz
• Headset Form Factor: Convertible
• Speaker Frequency Range: 40Hz to 16000Hz
• Music Bandwidth: 40Hz to 16000Hz
• Speak Bandwidth: 150Hz to 6800Hz
• Microphone Type: 1 Analog MEMS and 1 Analog ECM
• Microphone Bandwidth: 100Hz to 10000Hz
• Talk Time: Up to 13 hours with busylight off
• Charging: USB-C
• Charging Time: Up to 90 minutes
• Battery Status: 40% after 30 minutes and 80% after 60 minutes
• Battery Type: Rechargeable lithium-ion
• User Exchangeable Battery: No
• Sleep Mode: Yes
• Headset Bandwidth: Narrowband and wideband
• NFC: No
• Bluetooth: No
• Hearing Protection: PeakStop, Jabra SafeTone 2.0, EU Noise at Work, G616
• Security: DECT Security Level C with FIPS-approved algorithms for key generation, payload encryption and authentication
• Software: Jabra Direct, Jabra SDK, Jabra Xpress
• Certifications and Compliance: Zoom, Google Meet, Amazon Chime, Works With Chromebook, Microsoft Open Office certification, leading UC platforms
• Base Dimensions: 93 x 90 x 106mm
• Convertible Packaging Dimensions: 145 x 95 x 190mm
• Operating Temperature: -10°C to 55°C
• Storage Temperature: -5°C to 45°C
• Power Consumption: Up to 0.65A / 7.5V / 4.875W

WHY CHOOSE THIS PRODUCT?

• Organizations choose the 9655-553-117 when headset flexibility and low weight are more important than the fixed mono or stereo form factors. Its 21g convertible design is the key family differentiator, while DECT connectivity, 100m range, 13-hour talk time and a dedicated base support mobile enterprise calling. The model fits desk phone and softphone deployments and supports centralized management through Jabra software, making it practical for contact centers, service desks and business telephony refreshes. Its security architecture and Engage 65 SE platform also provide a structured path for standardized headset procurement and lifecycle management.