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Home Electronics Services & Supports HP Care Pack 5-Year On-Site Warranty with Defective Media Retention | 9x5x4 Hours Response | Labour Included | U8CG8E

HP Care Pack 5-Year On-Site Warranty with Defective Media Retention | 9x5x4 Hours Response | Labour Included | U8CG8E


Brand:
HP

Specifications

   Product Overview:
  • The HP Care Pack (VPN: U8CG8E) offers 5-year on-site maintenance and warranty support with Defective Media Retention (DMR), ensuring your HP hardware continues to perform optimally while safeguarding sensitive data. Perfect for organizations in Singapore, this service plan covers troubleshooting, hardware repair, and replacement, along with secure retention of failed storage media.
  • Featuring a 9x5x4 service model, HP guarantees on-site technical assistance 9 hours per day, 5 days a week, with a 4-hour response time to minimize downtime. This Care Pack protects your IT investment, supports business continuity, and ensures compliance with data security regulations.

   Features:
  • 5-Year Coverage: Extended hardware protection beyond standard warranty.
  • On-Site Support: Certified HP technicians visit your premises for repairs and maintenance.
  • Defective Media Retention (DMR): Retain failed storage media securely for data protection.
  • 9x5x4 Service: 9 hours/day × 5 days/week with 4-hour guaranteed response.
  • Labour & Parts Included: All required parts and labor for covered repairs are included.
  • Business Continuity: Reduces downtime and ensures critical operations continue uninterrupted.
  • Trusted HP Service: Professional support backed by HP’s global expertise.
   Specifications:
  • Brand : HP
  • Product : Care Pack / Service Plan
  • VPN / Part Number : U8CG8E
  • Service Duration : 5 Years
  • Service Type : On-site Maintenance & Warranty Support
  • Coverage Hours : 9 hours/day × 5 days/week
  • Response Time : 4 hours (on-site)
  • Scope : Hardware maintenance, troubleshooting, parts replacement, labor
  • Defective Media Retention : Yes, secure retention of failed storage media
  • Warranty Enhancement : Extends standard HP hardware warranty for 5 years
  • Support Mode : Physical on-site technician visit
  • Eligibility : Applies to eligible HP hardware registered under Care Pack

Features

Brand:
HP
Warranty:
5 Year