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Home Networking Networking Accessories Network Software Licenses HP Care Pack 5-Year Hardware Support with Defective Media Retention | On-Site Service | 9x5 Next Business Day Response | Maintenance & Labour Warranty

HP Care Pack 5-Year Hardware Support with Defective Media Retention | On-Site Service | 9x5 Next Business Day Response | Maintenance & Labour Warranty


Brand:
HP

Specifications

   Product Overview:
  • When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Next Business Day[1] Onsite Service with Defective Media Retention, and vastly improve your product uptime. With high-quality remote assistance and convenient onsite support available the next business day, help is there when you need it ?"" so you can get back to work. When dealing with failed storage media, you maintain control of your sensitive data.
   Features:
  • Comprehensive 5-Year Support: Covers parts, labour, and on-site maintenance.
  • Next Business Day Response: Quick issue resolution to reduce downtime.
  • Defective Media Retention (DMR): Keep your failed drives for data protection and compliance.
  • On-Site Service: HP-certified technicians provide service directly at your location.
  • Business Hour Coverage (9x5): Service available 9 hours a day, 5 days a week.
  • Genuine HP Parts: Reliable repairs using only original HP components.
  • Cost Predictability: Fixed warranty cost helps manage IT budgets efficiently.
   Specifications:
  • Brand: HP
  • Model Name: HP Care Pack Hardware Support with Defective Media Retention
  • Service Type: Extended Warranty / Maintenance Support
  • Coverage Duration: 5 Years
  • Service Method: On-Site Support
  • Service Coverage: 9 hours per day, 5 days per week (9x5)
  • Response Time: Next Business Day (NBD)
  • Included Services: Hardware repair, maintenance, labour, defective media retention
  • Defective Media Retention: Yes (retain replaced hard drives for data security)
  • Eligible Products: Select HP desktops, laptops, workstations, and servers (check compatibility)
  • Support Location: Singapore
  • Warranty Provider: HP Authorized Service Center
  • Benefits: Data protection, minimal downtime, predictable IT costs

Features

Brand:
HP
Warranty:
5 Years