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Home Electronics Services & Supports HP Care Pack 4-Year On-Site Hardware Support with Defective Media Retention | 9x5x4 Hours Response | Parts & Labour | U11FBE

HP Care Pack 4-Year On-Site Hardware Support with Defective Media Retention | 9x5x4 Hours Response | Parts & Labour | U11FBE
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HP Care Pack 4-Year On-Site Hardware Support with Defective Media Retention | 9x5x4 Hours Response | Parts & Labour | U11FBE

Brand:
HP

Specifications

   Product Overview:
  • The HP Care Pack (VPN: U11FBE) provides comprehensive 4-year on-site hardware support with Defective Media Retention (DMR), ensuring business-critical HP systems stay up and running while safeguarding sensitive data. Ideal for organizations in Singapore, this service plan covers troubleshooting, repair, and replacement of defective hardware components, with secure retention of failed media devices.
  • Featuring a 9x5x4 service model, HP guarantees on-site response 9 hours per day, 5 days a week, with a 4-hour response time, minimizing downtime and enhancing productivity. This Care Pack protects your IT investment, provides peace of mind, and ensures regulatory compliance for data-sensitive environments.

   Features:
  • 4-Year Coverage: Extended protection for HP hardware beyond the standard warranty.
  • On-Site Hardware Support: Certified HP technicians visit your premises for maintenance and repairs.
  • Defective Media Retention (DMR): Retain failed storage media for secure disposal and data protection.
  • 9x5x4 Service: 9 hours/day × 5 days/week support with 4-hour guaranteed response.
  • Parts & Labour Included: Covers replacement of parts, repair, and technician labor costs.
  • Business Continuity: Minimizes downtime, ensuring critical operations remain uninterrupted.
  • Trusted HP Service: Professional support backed by HP’s global expertise.
   Specifications:
  • Brand : HP
  • Product : Care Pack / Service Plan
  • VPN / Part Number : U11FBE
  • Service Duration : 4 Years
  • Service Type : On-site Hardware Support
  • Coverage Hours : 9 hours/day × 5 days/week
  • Response Time : 4 hours (on-site)
  • Scope : Hardware maintenance, troubleshooting, parts replacement, labor
  • Defective Media Retention : Yes, secure retention of failed storage media
  • Warranty Enhancement : Extends standard hardware warranty for the duration of the plan
  • Support Mode : Physical on-site technician visit
  • Eligibility : Applies to eligible HP hardware registered under Care Pack

Features

Brand:
HP
Warranty:
4 Year