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Home Electronics Services & Supports HP Care Pack 3-Year Hardware Support with Defective Media Retention - On-site Service - Next Business Day - Parts & Labour (U1XN1E)

HP Care Pack 3-Year Hardware Support with Defective Media Retention - On-site Service - Next Business Day - Parts & Labour (U1XN1E)


Brand:
HP

Specifications

   Product Overview:
  • The HP Care Pack Hardware Support with Defective Media Retention (U1XN1E). This 3-year extended service plan provides on-site maintenance and next business day response, helping you minimise downtime and keep your IT assets in top condition.
  • With Defective Media Retention (DMR), you retain control of your sensitive data when storage media needs replacement — a crucial feature for businesses prioritising data confidentiality and compliance.
  • Backed by HP’s trusted service network, this Care Pack ensures reliable support, professional repairs, and genuine HP parts to maintain your device performance throughout its lifecycle.

   Features:
  • Comprehensive Coverage: 3-year extended hardware support for HP devices.
  • Next Business Day On-site Response: Minimise downtime with quick, on-site technician visits.
  • Defective Media Retention (DMR): Retain failed hard drives or storage devices for complete data security.
  • Parts & Labour Included: No hidden costs — all replacement parts and service labour are covered.
  • HP-Certified Technicians: Get expert support from trained HP professionals.
  • 9x5 Service Window: Available during standard business hours, Monday through Friday.
  • Peace of Mind: Reliable protection for critical business hardware, reducing unexpected repair expenses.
   Specifications:
  • Product Type: Extended Service / Warranty
  • Service Name: HP Care Pack Hardware Support with Defective Media Retention
  • Service Duration: 3 Years
  • Service Coverage: On-site
  • Service Availability: 9x5 (Monday to Friday, excluding HP holidays)
  • Response Time: Next Business Day
  • Defective Media Retention (DMR): Included – customer retains defective storage drives for data security
  • Service Type: Hardware Support, Maintenance, Parts & Labour
  • Support Method: On-site Technician Visit
  • Coverage Area: Singapore
  • Service Features: Hardware repair, troubleshooting, parts replacement, preventive maintenance
  • Target Devices: Compatible with select HP products (verify before purchase)
  • Service Benefit: Minimises downtime, ensures device reliability, protects sensitive data

Features

Brand:
HP
Warranty:
3 Year