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Home Electronics Services & Supports HP Care Pack 3-Year Hardware Support with Defective Media Retention | 9x5 4-Hour Onsite Service |U8TJ0E

HP Care Pack 3-Year Hardware Support with Defective Media Retention | 9x5 4-Hour Onsite Service |U8TJ0E
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HP Care Pack 3-Year Hardware Support with Defective Media Retention | 9x5 4-Hour Onsite Service |U8TJ0E

Brand:
HP

Specifications

   Product Overview:
  • The HP Care Pack Hardware Support with Defective Media Retention (DMR), VPN: U8TJ0E, provides 3 years of enhanced hardware protection with on-site service response within 4 hours (9x5 business hours). Designed for organisations where downtime is not an option, this plan ensures critical hardware issues are resolved quickly by HP-certified engineers.
  • With parts and labour coverage included, plus the Defective Media Retention feature, you maintain full control of sensitive data when storage devices need replacement – ideal for businesses handling confidential or regulated information.

   Features:
  • Service Duration: 3 Years extended warranty coverage
  • Support Window: 9 hours/day, 5 days/week (business hours)
  • Response Commitment: 4-hour onsite response time
  • Defective Media Retention (DMR): Retain defective drives to secure sensitive data
  • Coverage Type: Hardware maintenance, parts replacement, and labour included
  • Service Type: Onsite support (electronic and physical entitlement)
  • Technicians: HP-certified field service engineers
   Specifications:
  • VPN / Model Number: U8TJ0E
  • Service Category: HP Care Pack – Hardware Support with DMR
  • Service Duration: 3 Years
  • Support Coverage: 9x5 (Mon–Fri during business hours)
  • Response Time: 4-hour onsite response
  • Service Delivery: Electronic and Physical entitlement options
  • Defective Media Retention (DMR): Yes – customer retains failed drives
  • Inclusions: Parts, labour, and technical maintenance

Features

Brand:
HP
Warranty:
3 Year