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Home Networking Networking Accessories Network Software Licenses Fortinet FC-10-FW60F-284-02-DD FortiWiFi-60E DSL FortiCare

Fortinet FC-10-FW60F-284-02-DD FortiWiFi-60E DSL FortiCare

Fortinet FC-10-FW60F-284-02-DD FortiWiFi-60E DSL FortiCare

Brand:

Fortinet

Fortinet FortiCare 24x7 advanced support subscription for FortiWiFi-60E DSL, enabling continuous vendor support, ticket handling, hardware/software assistance, and enterprise service continuity.

OVERVIEW

The FC-10-FW60F-284-02-DD is a Fortinet FortiCare 24x7 support and services subscription designed for the FortiWiFi-60E DSL security appliance. It provides continuous technical assistance, advanced ticket handling, and vendor-backed lifecycle support to ensure uninterrupted network security operations.
This service is essential for enterprises and SMBs that rely on FortiGate/FortiWiFi devices for mission-critical network security and cannot afford downtime or delayed troubleshooting. It ensures rapid response from Fortinet’s support ecosystem, covering hardware issues, firmware guidance, configuration assistance, and operational troubleshooting.
Within the Fortinet service portfolio, this 24x7 support level represents a higher-tier operational assurance model compared to basic limited support plans. It is designed for environments where uptime, compliance, and security continuity are business-critical.
It is widely used in distributed enterprise networks, branch offices, retail infrastructures, and service-driven environments where IT teams require direct vendor escalation paths and faster resolution cycles.

USE CASES

Enterprise branch office network support coverage
SMB firewall lifecycle maintenance and support
Retail network security continuity assurance
Healthcare IT infrastructure uptime protection
Educational campus network support management
Multi-site enterprise security operations
Managed service provider (MSP) support contracts
Government branch network maintenance support
Financial services network uptime assurance
Distributed enterprise firewall support escalation

KEY FEATURES

24x7 Fortinet technical support coverage
Advanced ticket handling and escalation management
Vendor-backed troubleshooting and diagnostics
Firmware and patch guidance assistance
Hardware replacement coordination support (policy-dependent)
Reduced network downtime through rapid response
Lifecycle extension for FortiWiFi-60E DSL
Direct access to Fortinet support engineers
Improved incident resolution efficiency
Enterprise-grade service assurance model
Suitable for mission-critical network environments
Centralized support case management
Supports distributed and branch deployments
Enhances operational stability and continuity
Optimized for SMB and enterprise hybrid networks

TECHNICAL SPECIFICATIONS

Brand: Fortinet
Product Code: FC-10-FW60F-284-02-DD
Supported Device: FortiWiFi-60E DSL
Service Type: FortiCare 24x7 Support
Support Coverage: 24 hours / 7 days
Service Scope: Technical support, ticket handling, troubleshooting
Deployment Model: Subscription service
Target Environment: SMB, Branch, Enterprise Edge
Support Access: Fortinet support portal / escalation system
Lifecycle Role: Maintenance and operational support service

WHY CHOOSE THIS PRODUCT?

Organizations choose FortiCare 24x7 support when network uptime and security continuity are non-negotiable. It provides direct access to Fortinet experts, reducing downtime risks and accelerating issue resolution.
Compared to standard support tiers, it ensures faster response times, continuous ticket handling, and comprehensive lifecycle assistance for FortiWiFi-60E DSL deployments.
It also delivers strong ROI by minimizing operational disruptions, reducing internal troubleshooting overhead, and extending the usable lifecycle of security appliances through expert vendor support.

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